Privacy Policy
Last Updated: 17/08/2026
At Slayora, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, browse our products, create an account, place an order, or otherwise interact with our services.
By using our website, you acknowledge and agree to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide when you:
Create an account.
Place an order.
Provide billing or shipping information.
Request custom stitching or provide measurement details.
Contact our customer support team.
Subscribe to promotional communications.
Participate in surveys, offers, or other activities on our website.
This information may include:
Name.
Email address.
Phone number.
Billing address.
Shipping address.
Account login information.
Order and transaction details.
Measurements and customization information provided for custom-stitched garments.
1.2 Payment Information
Payments may be processed through third-party payment gateways.
We may receive information relating to your transaction, such as payment status, transaction reference, and payment method. Sensitive payment information, such as complete card details, may be processed directly by the applicable payment service provider and may not be stored on our servers.
1.3 Non-Personal Information
We may automatically collect certain information when you access or use our website, including:
IP address.
Browser type and version.
Device type.
Operating system.
Pages visited.
Products viewed.
Date and time of visits.
Website usage and browsing behaviour.
Referring website or source.
This information helps us understand how visitors use our website and improve our services.
1.4 Cookies and Tracking Technologies
We may use cookies and similar technologies to:
Remember your preferences.
Maintain shopping cart and session information.
Improve website functionality.
Understand website traffic and usage.
Analyze website performance.
Provide relevant content and marketing where applicable.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
2. How We Use Your Information
We may use the information we collect for the following purposes:
Order Processing and Fulfilment
To process, confirm, prepare, ship, and deliver your orders.
Customer Support
To respond to your questions, requests, complaints, and support requirements.
Custom Orders
To process custom stitching orders, measurements, personalization requests, and other specifications provided by you.
Account Management
To create and maintain your account and provide account-related services.
Website Improvement
To understand how customers use our website and improve our products, services, functionality, and overall shopping experience.
Personalization
To provide relevant product recommendations, content, and shopping experiences.
Marketing
Where permitted and where applicable, we may use your contact information to send promotional offers, product updates, newsletters, or other marketing communications. You may opt out of marketing communications at any time.
Security and Fraud Prevention
To protect our website, customers, business, and systems against unauthorized access, fraud, abuse, or other security threats.
Legal Compliance
To comply with applicable laws, regulations, legal processes, or lawful requests from government authorities.
3. Sharing Your Information
We do not sell your personal information. We may share information when reasonably necessary to provide our services or meet legal obligations.
3.1 Service Providers
We may share relevant information with trusted third-party service providers, including:
Payment gateway providers.
Shipping and courier companies.
Website hosting and technology providers.
Email and communication service providers.
Analytics and website performance providers.
Marketing service providers, where applicable.
These providers receive only the information reasonably necessary to perform their services.
3.2 Legal Requirements
We may disclose personal information where required by applicable law, court order, legal process, or government authority.
We may also disclose information when necessary to protect our legal rights, customers, website, or business.
3.3 Business Transfers
If Slayora is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, customer information may be transferred as part of that transaction, subject to applicable law.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.
Security measures may include:
Secure data transmission.
Access controls.
Restricted access to personal information.
Security monitoring and maintenance.
Appropriate technical and organizational safeguards.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
If you believe that your account or personal information has been accessed without authorization, please contact us as soon as possible.
5. Your Privacy Rights
Subject to applicable law, you may have the right to:
Access
Request information about the personal data we hold about you.
Correction
Request correction or updating of inaccurate or incomplete personal information.
Deletion
Request deletion of your personal information, subject to applicable legal, contractual, and regulatory requirements.
Withdraw Consent
Withdraw consent for certain uses of your information, including marketing communications.
Opt Out of Marketing
You may unsubscribe from promotional emails or communications by following the unsubscribe instructions provided in the communication or by contacting us.
To exercise any applicable privacy rights, please contact us using the details provided below.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
Fulfil orders and provide services.
Maintain business and transaction records.
Comply with legal and regulatory requirements.
Resolve disputes.
Prevent fraud and misuse.
Enforce our agreements and policies.
When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.
7. Third-Party Websites and Services
Our website may contain links to third-party websites, payment services, social media platforms, courier services, or other external services.
These third parties may have their own privacy policies and practices. Slayora is not responsible for the privacy practices, security, or content of third-party websites.
We recommend reviewing the applicable privacy policy before providing personal information to any third-party website or service.
8. Children’s Privacy
Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, services, technology, or applicable legal requirements.
Any changes will be posted on this page with the updated Last Updated date.
Your continued use of our website after the revised Privacy Policy has been published constitutes your acceptance of the updated policy, to the extent permitted by applicable law.
10. Contact Us
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us through our Contact Us page.
Website: Slayorable
Phone: +91 9310406839
Address : New delhi, India
Email : contact@slayoralabel.com
We value your trust and are committed to handling your personal information responsibly and protecting your privacy.